Introduction
Novex Studio ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://novexstudio.com or engage with our services.
Information We Collect
We may collect and process the following data about you:
- Personal Identification InformationName, email address, phone number, and mailing address.
- Payment InformationCredit/debit card details, billing address, and other financial information necessary to process your payments.
- Technical DataIP address, browser type and version, time zone setting, operating system and platform.
- Usage DataInformation about how you use our website, products, and services.
- Marketing and Communications DataYour preferences in receiving marketing from us and your communication preferences.
How We Collect Information
We use different methods to collect data from and about you including:
Direct Interactions
You may provide us with your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you apply for our services or request marketing to be sent to you.
Automated Technologies or Interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns via cookies, server logs, and similar technologies.
How We Use Your Information
- Provide & Manage ServicesProcessing your orders and managing your account.
- Improve Our WebsiteAnalysing how you use our website to improve functionality and user experience.
- Communicate with YouResponding to your inquiries and providing customer support.
- Marketing PurposesProviding you with information about other goods and services we offer that are similar to those you have already enquired about.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service ProvidersWe may share your information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and marketing.
- Legal ObligationsWe may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Please note that no method of transmission over the Internet is 100% secure.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- AccessThe right to request copies of your personal data.
- RectificationThe right to request that we correct any information you believe is inaccurate or incomplete.
- ErasureThe right to request that we erase your personal data, under certain conditions.
- Restrict ProcessingThe right to request that we restrict the processing of your personal data.
